Customer Favorite
Forrester's designation for outstanding customer feedback. We have a Wall of Love Letters to prove it.
Strong Performer
Our debut in The Forrester Wave™, evaluated alongside eight already-established providers.
The Only AI-Native Provider in the Evaluation
AI-native from day one. Our vision challenges how enablement knowledge is created, organized, and delivered.
WHY LETTER AI
Why Forrester recognized Letter AI
The only AI-native provider in the evaluation
Letter was AI-native from from day one.
Forrester: 5/5 score in Innovation criterion
A Customer Favorite
Customers praised our innovation velocity, fast time to value, multilingual support, executive accessibility, and willingness to build alongside enablement teams.
Forrester: 5/5 score in Customer Care criterion
Knowledge finds the rep
Deal-aware guidance in the moment, without hunting through folders, taxonomies, or content sprawl.
Forrester: 5/5 score in Guided Selling, Seller Efficiency, and Information Management for Sellers criteria
Built for speed
Training and content built in minutes, not weeks, for global teams in their own languages.
Forrester: 5/5 score in Content and Course Authoring, Content Creation Experience, and Language Support criteria
“Letter AI’s vision challenges how enablement knowledge is created, organized, and delivered. Its innovation distinguishes it from much of the field.”
Forrester, The Forrester Wave™: Revenue Enablement Platforms, Q4 2026
TOP SCORES
A perfect 5 in eight criteria
5.0
Guided selling
Deal-aware guidance in the moment, not after the fact.
5.0
Seller efficiency
Time given back to sellers to spend with buyers.
5.0
Information management for sellers
The right knowledge finds the rep.
5.0
Content and course authoring
Training and content built in minutes, not weeks.
5.0
Content creation experience
AI that creates on-brand, deal-specific assets.
5.0
Language support
Global teams enabled in their own languages.
5.0
Customer care
A team that builds alongside you.
5.0
Innovation
A different architecture, not features bolted on.
Learn more about Letter AI
Security and privacy are top of mind for you, so they are top of mind for us. We are secured by industry-leading security frameworks and never use your data to train our models.
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