At Letter AI, we respect and protect your privacy with industry-leading security infrastructure, responsible data practices, and easy-to-use privacy tools that put you in control.
At Letter AI, security and privacy are top-of-mind for us. When you decide to partner with us, you not only receive access to the world-class revenue enablement platform powered natively by AI - you also receive best-in-class privacy and security guarantees.
This page highlights the many ways in which we safeguard Letter AI's platform, ensuring it remains a trusted, reliable, and secure choice for revenue teams. With these measures in place, our platform meets the highest standards of security and reliability including SOC 2 Type II certification.
The foundation of any AI-powered platform is its cloud infrastructure. Ensuring high security and maximum uptime guarantees the reliability and trustworthiness of the service.
Protecting user accounts from unauthorized access is critical. Strong authentication and access management systems prevent data breaches and maintain user trust.
Here are some ways we bring this believe to life:
Ensuring that AI models do not train on customer data is essential to protect sensitive information and maintain privacy. We utilize AI models that are pre-trained and only use customer data for output generation, not for further training or model refinement.
Aligning data retention policies with customer expectations is key to transparency and trust. We engage with customers to understand their data retention needs and develop flexible data retention policies that can be tailored to meet diverse customer requirements.
Letter AI has obtained industry-recognized certifications demonstrating commitment to security and compliance and ensuring our platform remains secure.
We have received the SOC 2 Type II certification, which involved a comprehensive audits of security, availability, and confidentiality controls.