AI-Powered Training and Coaching

Rich, interactive multi-modal training and hyper-realistic AI roleplay generated in minutes with AI

Rich Multi-Modal Training

  • Develop rich, engaging, and interactive training modules in minutes, giving your managers and enablement team hours of time back

  • Ground training in real-world data by seamlessly linking to your company’s diverse resources, including videos, audio files, and documents from Google Workspace.

  • Enhance productivity by delivering engaging, multi-modal content that combines both video and audio elements for comprehensive learning experiences.

AI Coaching & Roleplay

  • Interact with hyper-realistic AI customers that are highly adaptable, covering customizable scenarios like objection handling, pricing negotiation, customer escalations, and more.

  • Personalize all AI coaching to your company’s unique needs, including awareness of your products, customers, frameworks, and more.

  • Provide detailed scorecards that comprehensively assess both product knowledge and soft skills to facilitate targeted improvements.

  • Utilize rich analytics to monitor and track improvements over time, offering insights into coaching effectiveness and learner progression.

Dynamic Certification Pathways

  • Organize training, coaching, and sales materials into dynamic certification pathways that continuously evolve alongside your products and market demands.

  • Integrate with essential systems, such as Google Calendar and LinkedIn, to align training goals with overall company objectives and timelines.

  • Incorporate gamification elements, such as leaderboards, to enhance motivation and drive competitive performance among sales teams.

End Customer Enablement

  • Offer customers direct access to comprehensive training content and dynamic certification pathways, empowering them to succeed.

  • Embed an AI co-pilot within your platform to assist customers with inquiries and enhance their overall learning experience.

  • Track customer engagement meticulously with detailed analytics to understand their interaction patterns and improve content delivery.


Enablement that feels like it’s from the future

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

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Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

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Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

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Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

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Connect the tools you already use

Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.

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Manage your team with reports

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

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Our people make the difference

We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.

Learn more about Letter AI

Reach out for a demo and discover how Letter AI can help supercharge your enablement efforts.

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