Letter AI: With You From Onboarding to Close

Most sales teams will tell you there aren’t enough hours in the day. Only 30 percent of their time is spent talking to customers - developing those key relationships that land the sale - while the rest of the day is spent on meeting prep, stakeholder research, meetings with managers that are impossible to get a hold of, general purpose training, and, of course, content hunts.

Letter AI is giving revenue teams that time back across the end-to-end revenue journey.

Today we're sharing a set of Letter Compass product updates, with the most notable being the launch of our own, in-platform conversational intelligence tools that power the end-to-end revenue journey. Check out our new video highlighting how Letter AI transforms the day-to-day for revenue teams on our newly redesigned website!

One platform, every stage of the deal

Compass connects CRM data, deal intelligence, conversational intelligence, content, and coaching into a single view. A rep opens one screen and sees the whole deal.

What's new

• Conversational Intelligence. Every call, transcribed and understood. All within Letter - no expensive call recorder needed. 
• Deal Intelligence. Real engagement and risk signals, rooted in your vetted Letter AI knowledge base and actual customer interactions.
• AI Docs. Letter builds the deck while the rep is still on the call.
• Deal Enablement & Roleplay. Reps walk into every call prepared, not just briefed - using only your vetted knowledge repository.
• Letter AI Agent. Drafts follow-ups and recommends content in the flow of work, no prompting required.

None of this is a bundle of features competing for attention. It's built as one system, from onboarding through the win.

What customers are saying

We are thrilled to share success our customers are already seeing with our end-to-end revenue enablement platform, and specifically Compass. See it for yourself by requesting a demo. Oh, and we're just getting started.

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"As we scale our sales organization, we're looking for a platform that helps our reps execute every stage of the deal more consistently. We'll be leveraging Compass to support sellers throughout the sales cycle and to bring more structure and coaching into our deal reviews."

— Jess Solano, Revenue Enablement Manager, KnowBe4